FAQ - Printing

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Last updated: Jul 18, 2022 by Jessica Wilson

Common questions about printing services on campus.


Question:
Can I set up a printer in my residence hall room?

Answer:
Yes, you may bring your own printer. You will need to provide your own paper and toner/ink. Your personal printer should be directly plugged into your computer.


Question:
Can I set up a wireless printer in my room?

Answer:
Local printers must be connected via USB cable or Bluetooth to the device from which you are sending print jobs. Wireless printers cannot be authenticated to the network the same way computers, tablets, smartphones, and gaming devices can be, and the University's Acceptable Use Policy prohibits students from setting up their own ad-hoc wireless networks or routers on campus. A wireless printer that broadcasts a signal, other than Bluetooth, interferes with our network signals and is not compliant with our AUP. The full details of the Acceptable Use Policy are available on-line at valpo.edu/it/policy/aup/.


Question:
Can I print from my mobile device?

Answer:
Wireless printing for tablets, smartphones, and other mobile devices is available by using Google Cloud Print. Once it is installed to your Google account, you will be able to use it to print from any Google app on any device. If you don't have any Google apps, you send an email to print@valpo.edu with an attachment of what you want to print. Learn more about Google Cloud Print.


Question:
How much print quota do I get?

Answer:
The student print quota is $50 for August to July 31st.

The faculty and staff print quota is $20 each semester.



Question:

How do I get more print quota?

Answer:
Easy! Follow these instructions: /wiki/spaces/ITKB/pages/28739004


Question:

How much do print jobs cost?

Answer:
Single-sided black & white printouts cost $0.05/page.

Color printouts cost $0.25/page and are available only in the Christopher Center. Duplex color printing is not currently available.

Money-$aving Tip

To save money on multiple color printouts, print one copy on the color printer and then use the color copier in the Christopher Center to make additional copies. The color copier only costs $0.10/page and is capable of duplexing.


Question:

How can I check my print quota balance?

Answer:
When logged into a lab computer, click on the PaperCut icon in the system tray. You may also login to PaperCut with your ValpoNet credentials and view other statistics at: https://labprinters.valpo.edu:9192


Question: 
Is there a size limit on print jobs sent to campus printers?

Answer:
Yes. Print jobs cannot be larger than 100MB or they will not be allowed to go through. Most print jobs should be much smaller than this limit.

Extremely large print jobs overwhelm our print queues, which leads to the print queue freezing and no print jobs coming out. This then further prevents other people from printing to the same printer after you do.

NOTE: this limit is currently not in effect in the VU Center for the Arts. It does apply in all other labs and classrooms, including Wesemann Hall (Law School) and Gellersen Center (College of Engineering).


Still need help?

For additional assistance, contact the IT Help Desk.