Rush Ordering

Owned by Import Utility
Last updated: Aug 23, 2024 by Rachel Volk

Department

Collection Development

Purpose

Policy for faculty submitting collection material orders designated as “RUSH” items.

Overview

Rush items are defined as

  • Needed by a specifically named student, faculty or staff member who intends to borrow or use the item as soon as it becomes available.
  • Needed for a specifically named course during the current semester or if the semester’s start date is within four weeks of the submission of the order.

Required Knowledge/Skills

GOBI ordering.

Safety Issues/Precautions

N/A

Equipment/Supplies

Internet access, access to GOBI

Procedure

Step 1: Submitting the order:

  • If item is a book, search it in GOBI. If found, add rush details in the “Receiving Note” field and select item. Use Gobi account number 5552-01. 
  • If item is not in GOBI or not in book format, send an email to lib.orders@valpo.edu with as much detail about the item as possible (ISBN preferably).
  • The order must include the name of the person who will call for the item at the Circulation Desk once it becomes available, or the course name, number and professor for reserve items.
  • If no one intends to check out the item, but it still needs to be available ASAP, use the Receiving Note "Rush to stacks".
  • Call Acquisitions or email lib.orders@valpo.edu to notify Acquisitions that a rush order has been submitted for quickest handling.

Never put a note in an order record that says someone should be notified. If someone wishes to be notified when an item has been cataloged, and does not intend to borrow the item, he/she should set up an notification alert. The RUSH cataloging designation should never be used for notification purposes, nor should Circulation hold something for a person who does not intend to borrow it.

Step 2: Responding to needed information:

Not enough information was supplied to locate the material – please supply the needed information. If any problems delay ordering, you will be notified. You are responsible to respond in any way required. Such as: The material is not yet published – do you want to cancel or change the order type to general?

Step 3: Confirmation

The order record will appear in FOLIO within 48 hours of placing the order.