Thank you for taking the time to participate in this sandbox.

The goal of this article is to provide helpful resources, tutorials, and other information related to the

Blackboard Learn Ultra Learning Management System (LMS) platform.

Blackboard and the Valpo project team are here to support you every step of the way.

In addition to Blackboard help and support, you can always create a CITAL Helpdesk Ticket.

Vendor Support Resources

Each vendor has dedicated support for all faculty, students, and administrators throughout the sandbox evaluation process.

You can find specific help resources below:

Learn Ultra Chatbot

The Blackboard Chat Bot can be found in the lower right-hand corner on every page (see video tutorial - no sound).

A screenshot is presented below:

Help Center

Here is everything Learn Ultra for you, as an instructor. Find how to start as a new user, common questions,
and a guide for troubleshooting. You can also choose to explore and learn about assignments, course content,
grading, tests, pools and surveys, and how to better interact with students or how to set up a course
and track performance, among other interesting topics.

Hands-on Activities (Suggested by Blackboard)

A starting point in exploring the features of Blackboard Learn Ultra.

Contact & User Support Information

• Eric Gudmundson- Solutions Engineer

  • Email: gudmundson@anthology.com

  • Phone (Call/Text): (469) 792-2471

University Support

If you want to reach out to the Valpo project team directly, you can access help with all of the sandboxes

by going to the main CITAL service desk and selecting “LMS Software Evaluation.”