When re-registering your iOS device on the campus wi-fi network (guests should use these instructions), you may be prompted to remove an existing configuration profile before you can install a new one.
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- Open the Settings app.
- Navigate to General → Profile.
- Select the "Secure WiFi" option.
- Press "Remove Profile" and follow the prompts to confirm deleting the profile.
- Go back to the wi-fi section and reconnect to VU-WiFi.
Once you've removed the profile, you should be able to continue registering your device.
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It's not required that you remove the profile, but it's always a good idea to keep a cleaner device by removing what you no longer need or use. |
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If you have trouble with this step, contact the Help Desk. Staff will ask you for helpful troubleshooting details, such as:
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