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5. If you cannot renew items, one of the following messages will appear on the screen.
a. Item .i1016763 is on hold for another patron, do not renew item to patron, instead print hold receipt and place on hold shelf for next
patron.
b. Item .i1016763 is in use by the system, make sure this item and/or patron record is not open on any other workstations.
i. To free records in use by the system manually follow these steps:
ii. Click on Admin in the toolbar.
iii. Click on Free Records in Use.
iv. From here you use either the barcode or bib record, item record, or patron record number associated with the record that is in use by the
system.
1. This number is displayed whenever the message is displayed telling you that the record is in use, so write it down and input it at this
step.
v. There is also the option to release items based on their barcode, so scanning the patrons ID or the barcode for the book will also free the record associated with that barcode.
c. This item is currently checked out to this patron. It is too soon to renew. You can renew the item anyways and/or check it in then check it back out to patron.
d. Item .i1016763 has too many renewals. Check item in and back out to patron assuming there are no holds.
e. The selected item is 11 days overdue. Fine is $1.00. Click on Renew and Add Fine to renew the item but add the fine to the patron’s record. If item is one that we waive fines for, click on Renew with no fine.
This procedure uses one of the patron’s online renewals, which is why we recommend to the student assistants to check in and check back out the book. If a patron has used all of their online renewals, or the book is overdue and cannot be renewed, simply check the book in and check the book back out to the patron if there are no holds or recalls on the book.