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- Use the steps in the section above to log in and View a List of My Requests.
- Click on the Reference number of any request to see the full history of updates made.
- Click in the Comment box to add a comment.
- Click the Add button.
Your comment will be sent to the Registrar team member working on your request. You can let them know of any changes or request a status update. You can also include an attachment.
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Using your email account to reply to any message generated by Jira Service Management also adds to the history of the request and is included in the request view for you and for the Registrar team. Adding to a request with a Closed status will re-open the request. This allows the Registrar team to easily identify all new questions submitted without them being missed under a Closed request number. Notification is sent via email to all participants of all updates to a request. This means that when you reply to registrar@valpo.edu about a request, everyone who is listed as the reporter, a participant, or the Registrar assignee will be notified. |
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