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Department:
Circulation
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Purpose:
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To return the ASRS to service when the servers go down.
Overview:
Resetting the ASRS Server to restore two-way communication between the ILS and ASRS systems.
Required Knowledge/Skills:
Basic knowledge of the Dematic interface and Sierra Telnet, and personal initials and password.
Safety Issues/Precautions:
None
Equipment/Supplies:
None
Procedure:
1. Open up
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Telnet
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(
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putty) on desk top
2.
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Highlight the correct setting. The title may be different based on user preference.
3.
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click 'Load'
4.
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click 'Open'
5.
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6. “r” for Restart a Terminal
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sam Enter your initials
8. Hit “enter
9. Enter your password
10. Hit “enter”
11. Chose A> Additional system functions
12 R > Restart a terminal
13 Login again using your Sierra initials
14. “f” for forward until you find the number for “ASRS Server”(this will change every time you go through this process)
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15. Enter the number for the ASRS Terminal
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16. Contact the IT System Administrator in charge of the ASRS Server. Monday –Friday 8-5(Currently this is Matt Hernes x6891)
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17. Let the administrator know that you need to reset the server. At this time they will start the server reset on their end.
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18 IT will let you know when to go to the next step
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19. “y” when you are asked if you are sure
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20. Space bar to continue
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21. Go back to the ASRS Computers and log in to the EMS Control Center as Administrator. Username: Admin(case sensitive) No
password
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22. Go to the Startup-Shutdown tab and click on shutdown at the bottom of the page.
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23. Once the system has shut down (cogs on the left side of the screen will turn grey) click on
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Startup at the bottom of the screen to restart the system.
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24. Call FM to have someone come out and reset the system in the pit.