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A new password will be sent to the email address on file.
Tip |
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All of these steps are to not work if the student has not given parent proxy access to begin with |
Solution - Student
If the above fails, another option is for the student to remove the parent/guest access, then go back in and re-establish the access. The student will be notified just as if their access were being established for the first time, and should forward the information to the designated parent/guest's email.
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