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A new password will be sent to the email address on file.

Tip

All of these steps are to not work if the student has not given parent proxy access to begin with


Solution - Student

If the above fails, another option is for the student to remove the parent/guest access, then go back in and re-establish the access. The student will be notified just as if their access were being established for the first time, and should forward the information to the designated parent/guest's email.

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hiddentrue


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