FOR BLACKBOARD ADMINISTRATORS: Merging 2-4 sections of an instructor's course is one of the most common service tickets that is received in the
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CITAL/Blackboard project through the JIRA ticketing system, particularly at the beginning of a semester and near the end of a semester, as this is the window that most instructors take advantage of to prepare for upcoming classes. Being familiar with the course merge process will allow the
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CITAL (Center for Innovation in Teaching, Assessment & Learning) team to resolve this type of service ticket promptly.
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In order for a course merge to be successful, the Blackboard navigation menu items must be identical. The screenshot below shows the Blackboard Navigation from the Master Template Course that was rolled out in Fall 2021. |
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