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- Go to https://vpn.valpo.edu and select valpo from the drop-down box under "Domain." Then, click the NEXT button and log in with your ValpoNet credentials.
- After logging in from within the Virtual Office VPN page, click on your account initials in the upper right hand corner to bring up the menu. From here, select Downloads.
Select the "Windows.exe" NetExtender client if you are using a Windows 10 PC, or the 32-bit or 64-bit .tgz archive appropriate to your CPU architecture if you are using a Linux machine. Depending on your browser it will either prompt you to download the file to a location you can specify or automatically download it to a default save location.
Info title Compatibility Note DO NOT download the Secure Mobile Access Connect Agent (Windows.msi or Mac.dmg); they are not compatible with our VPN server. 
- After the download process has completed, launch the installer, which will be called "NXSetupU.exe" in Windows 10. If you are installing on 64-bit Linux you will need to unzip NetExtender.x86_64 and launch the install executable contained in the archive.
- When you start the NextExtender NetExtender application for the first time, you will need to enter vpn.valpo.edu in the Server field and valpo for the Domain field. (This information will be saved automatically for subsequent logins.)
- Authenticate with your ValpoNet credentials to connect to the VPN server. You will then be prompted to enter your one-time password (OTP) from either an automated e-mail or from your phone's authenticator app. If this is not yet set up, follow the steps for configuring Multifactor Authentication above.
- On Windows 10, a successful connection will be indicated by the "Nx" symbol in the system tray as shown below.
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| If you close the NetExtender window it will minimize to the taskbar, but your connection will remain active. Click "Disconnect" to terminate your connection to the VPN server, and right-click on the Nx icon in the system tray, then choose "Exit" to close the application completely. | ||
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| title | Close When Not Using||
| Please do not leave NetExtender connected while not using your computer for long periods of time. We share a limited number of licenses for all campus users. |
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- Open the App Store from the Launcher and sign in with your Apple ID, if necessary. Search for “sonicwall,” then download and install the free SonicWall Mobile Connect app.
- Once the app has downloaded, open it from Launchpad.
- Click the “Add connection” button, then add the following information and click "Save".
- Name: Valpo
- Server: vpn.valpo.edu (click "Next")
- Username: your ValpoNet username
- Password: your ValpoNet password
- Domain: valpo
- To connect, make sure the "Valpo" connection you just configured appears in the drop-down menu and click the "Connect" button
- Enter your multifactor authentication one-time passcode (OTP), either from your e-mail or the authenticator app you configured for Valpo's VPN. Follow the steps for configuring Multifactor Authentication above if you have not yet done this.
- You are now connected to the VPN. When you 're are finished with your session, be sure to click the "Disconnect" button.
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You can also try deleting the existing connection and creating a new one.
Note that SonicWall enforces a 15-minute inactivity timeout. If you notice frequent disconnects, it may be due to inactivity. Input from the keyboard or the mouse resets the inactivity clock.
If you no longer have access to the device or the authenticator app that was bound to the VPN server, log back in to vpn.valpo.edu, go to the Settings screen, and unbind the app, then repeat the Multifactor Authentication setup process. You will need to verify that you have access to your Valpo e-mail account by entering a OTP sent to that address. To avoid this scenario altogether, you can preemptively generate a backup code from the same Settings screen and store it somewhere safe, like a secure password manager.
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