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Each student technician running our A/V equipment and maintaining the distance environment has been trained extensively on the hardware and software we use. If there's a technical “hiccup,” you can rely on your tech to troubleshoot and help solve the issue in a quick and professional manner. (Some rare issues are not within the technician’s control – they may escalate the issue to the Distance Learning Coordinator.) Please, don’t hesitate to ask your tech questions, or contact William Klein at william.klein@valpo.edu or 219.464.5991 with concerns or feedback.
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