Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Full text of the policy is available here: Limited Local Administrator Rights - PC

...

Question:
Do I have to wait for IT to visit my office to take care of installations/updates?

Answer:
At this time, yes, however - we're working to establish remote access capabilities so we can install software remotely without having to visit their office. This will enable us to fulfill requests more quickly. Users will need to grant permission for us to access your computer. IT staff will not be accessing computers without your permission.


Question:
I have a Mac, will that be affected as well?

...

Question:
Can IT track which admin credentials were used to approve a software change?

Answer:
At this time, given our current technical tools and the way our network and computers are configured, the best we can do it determine who is logged into a computer at a given time. We're not able to verify which administrator credentials were used to approve software changes. This may change in the future.


Question:
Why is IT making this change?

Answer:
For multiple reasons.

  1. We need to reduce the risk of a campus-wide catastrophe happening as the result of someone unintentionally installing malicious software (such as ransomware) that spreads throughout campus.
  2. We're also laying groundwork to ensure that we're in compliance with various federal laws that protect the security and privacy of University data, such as the Gramm-Leach-Bliley Act.
  3. The President's Office has mandated that we do everything we can to reduce these risks to campus.


Question:
What's the difference between a decision maker and a local admin?

Answer:
A decision maker is someone authorized to approve decisions relating to technology, such as equipment purchases, access requests, permissions changes, and so forth. These folks generally have budgetary access or authority (though not always).
A local admin is someone who will keep track of the necessary credentials (username and password) to enter on a computer when prompted, such as during software installations or updates. These folks need to be comfortable with using computers and specialized software used in their area.


Tip
titleStill need help?

For additional assistance, contact the IT Help Desk.

...