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Full text of the policy is available here: Limited Local Administrator Rights - PC

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Answer:
No; software already installed on your computer won't be removed or impacted by this change in local administrator rights.


Question:
What about media content I need for my classes, such as songs, videos, etc?

Answer:
If you already have to software installed that you use when utilizing media content, then you shouldn't see any impact. Media content purchases aren't impacted by this change.

If you need software that isn't already installed, such as iTunes or something else, place a request with the Help Desk to have it installed. Make sure to note the classroom(s) where you need it installed as well as any office computer(s) where you need it. Give us as much lead time as possible before the class when you'll be utilizing it.

The media files you access via a shared network drive (such as S:) or a flash drive shouldn't be affected at all.


Question:
Do I have to wait for IT to visit my office to take care of installations/updates?

Answer:
At this time, yes, however - we're working to establish remote access capabilities so we can install software remotely without having to visit their office. This will enable us to fulfill requests more quickly. Users will need to grant permission for us to access your computer. IT staff will not be accessing computers without your permission.


Question:
I have a Mac, will that be affected as well?

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Question:
Can IT track which admin credentials were used to approve a software change?

Answer:
At this time, given our current technical tools and the way our network and computers are configured, the best we can do it determine who is logged into a computer at a given time. We're not able to verify which administrator credentials were used to approve software changes. This may change in the future.


Question:
Why is IT making this change?

Answer:
For multiple reasons.

  1. We need to reduce the risk of a campus-wide catastrophe happening as the result of someone unintentionally installing malicious software (such as ransomware) that spreads throughout campus.
  2. We're also laying groundwork to ensure that we're in compliance with various federal laws that protect the security and privacy of University data, such as the Gramm-Leach-Bliley Act.
  3. The President's Office has mandated that we do everything we can to reduce these risks to campus.

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